Confidentiality is Inviolable
Mandated by the State Bar of California, our team members are trained to understand and maintain confidentiality. Specifically, a client’s name will not be revealed to anyone through any medium, such as telephone or e-mail, without your approval. Furthermore, our employees understand a client’s name remains confidential from family and friends. Your status as a client is protected from everyone; for example, even a spouse will not receive information about whether you are a client of the Mentis Law Group. The Bar also mandates that an attorney-client privilege exist, which is the right of a client to refuse to disclose confidential communication with their lawyers, or to allow their lawyers to disclose them. Our employees also understand this privilege well.
Private Documents are Secure
Identity-theft is a problem in our society, yet no one really knows how big the problem is. Whatever the size of the problem, what difference does it make should someone ever steal your identity?
Our Employees’ Backgrounds are Checked using Local Court Public Records.
Furthermore, in many instances, insiders either take information for themselves or sell it to criminals. Therefore, we have taken the extra step of checking backgrounds of all our team members. We are confident our employees are honest and trustworthy.
Our Vendors are Known by Management
Night-time vendors are the only potential problem. To counter that threat, management has the names and addresses of our regular night vendors and we are notified by them when, on a rare occasion, new people come into our office.
Our Office is Secured by a Reputable Alarm-Monitoring Company
Our office is properly alarmed by a local security company. City of Tustin police officers will respond should an intruder ever set-off an alarm and personnel are not present. Your confidential information will be protected.
Computer Hardware Firewall
This is the latest state-of-the-art equipment, the name of which I will not divulge, lest a hacker use the information to attempt to gain access into the system.
Locked Document Box
Along with personal shredders, our office has a large, locked document box in our lobby area which is within eyesight of our personnel at all times. Whenever large amounts of private documents are discarded, they go into the locked box for shredding at a later time. Smaller numbers of private documents are immediately shredded.
Shredding Large Amounts of Documents
Eventually the big box gets full. When it does, a shredding company shreds it in the presence of office personnel. No broken chain of evidence, so to speak.